Each person who calls the tech support amount is attempting to talk to a real particular person as soon as possible. No-one wants to have to jump through a maze of questions in hopes of only being set in a que to speak to an actual particular person!
Professional was able to wander me as a result of my difficulty and served pinpoint in which the challenge was happening and recommended me of an alternative so I could get my work finished. I so appreciated his assistance and persistence in going for walks me as a result of the different eventualities. He adopted up with facts on my next techniques.
• An acquaintance who is usually a Telus customer showed me his system specifics, and he is receiving a similar approach for drastically fewer without having to acquire units, which contradicts what Abdul explained to me.
I am attempting to renew my World wide web service once the two yr contract expired. We also have essential cable which I under no circumstances use and wish to remove. It truly is extremely hard To achieve this on-line, as well as the contact number for support is incredibly properly concealed. I finally acquired it from the reseller. I called the variety, and listened to AI attempt for getting me to make it happen online, but You cannot cease utilizing a service on-line.
I needed to Call CS these days with Chat as well as the Office I would like to speak to is only accessible by cellphone. The CS on Chat organized a call back at an arranged time slot. When that department referred to as me later on I received every little thing sorted out.
I am requesting a transparent breakdown of my agreement, which includes all applicable bargains, and a fair resolution to the problems I’ve skilled. Moreover, I talk to that somebody review the decision recordings to grasp the weak procedure I been given from many brokers.
I assume I am just Telus technical support outdated, but I recall a time when you could simply call a business, talk with a human with out sitting on hold for hours, and actually get customer service. Thanks Telus for a beautiful customer knowledge.
Certainly not the practical experience we wish our customers to possess. Feel free to deliver us a private concept and we will examine our selections to acquire this fixed to suit your needs.
I needed to Get hold of CS currently with Chat as well as the Office I need to talk to is simply available by mobile phone. The CS on Chat organized a get in touch with back again at an arranged time slot. When that Section known as me later on I got all the things sorted out.
If an automated assistant asks for The key reason why of your get in touch with, mention "I would like to make payment preparations for my mobility Monthly bill".
My qualified helped me with my worry and answered all of my follow-up inquiries. You may have the very best men and women Doing work in your case!
The several hours they have usually are not Functioning properly with my perform and caring for an elderly member of the family hectic plan. I also chatted However they instructed me I need to simply call in.
My qualified is an extremely individual male. He taught me how to repair my issue in numerous straightforward steps. What’s extra, he guided me as a result of every stage, from time to time greater than when. I am genuinely grateful!
Pro was very beneficial. I had been receiving really annoyed as very little seemed to be Doing the job. He walked me by means of the process with straightforward Guidelines. And it last but not least labored. Wonderful work!
The TELUS workforce acknowledges that our operate spans numerous Territories and Treaty places and we're grateful for the standard Know-how Keepers and Elders that are with us nowadays, whoever has absent ahead of us and the youth that encourage us.